Using a USB Flash Drive to Update Software

To update the software using a USB flash drive, follow these steps:

  1. First, you need to save the latest software update file to the root directory of your USB flash drive. KVH-certified technicians can download this file from the KVH Partner Portal. Customers can get this file from KVH Technical Support (see Contacting KVH Technical Support).

  2. Make sure the TracPhone system is turned on and initialized (the ICM front panel LCD shows “Searching” or “Tracking”).

  3. Connect your USB flash drive to the USB port on the front of the ICM.

  4. The ICM display shows the currently installed software version (“CUR”) and the software version found on the USB flash drive (“NEW”). Make sure the “NEW” version is a higher number than the “CUR” version.

  5. At “PROCEED WITH UPDATE?,” press ACCEPT.

Software Update Process on ICM Front Panel

ICM_USB_SW_update_flowchart.png