Viewing the Help (User Documentation)

The system’s Help is available on the Support page of the TracPhone V11 web interface. Two options are offered: Condensed and Extended. Refer to either of these resources for answers to your operation, configuration, or troubleshooting questions.

Important!

You might need to clear your web browser’s cache in order to view the latest version of the Help. See Clearing the Cache of Your Web Browser for details.

NOTE: The Help is compatible with the following web browsers: Internet Explorer, Mozilla Firefox, Google Chrome, and Apple Safari. If you are using Internet Explorer version 10, you will first need to adjust the width of the Help’s navigation pane to view topics due to a known software issue.

Condensed Help

Extended Help

To access either of these resources from the CommBox-ACU, follow these steps:

  1. At the TracPhone V11 web interface, click the Support tab.

  2. On the Help menu, click the desired option.

Help Options

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