Equipment ID Numbers

On the Support page of the TracPhone V11 web interface, you can find the following important equipment identification numbers:

• Antenna serial number

• CommBox-ACU serial number

• Modem serial number

• MTA MAC address

NOTE: The MTA is built into the CommBox-ACU.

Viewing Equipment Identification Numbers

NOTE: You can also view these equipment ID numbers on the front panel LCD (go to System Info > Hardware Information).

You will need the antenna and CommBox-ACU serial numbers when activating the system and whenever you contact KVH Technical Support. You will also need the modem’s IP address, which is displayed on the Support page under General Statistics (see Support Page of the Web Interface).