No.

Description

101

Error: There is a short circuit in the antenna data cable. Check the cable.

102

Warning: The CommBox-ACU is not providing the proper DC power to the antenna (this DC voltage must be present to enable the antenna’s AC power circuit). Check the wires on the back of the CommBox-ACU.

103

Warning: A software update file was not found on the USB device. Try these steps:

•Remove the USB device from the CommBox-ACU, wait 10 seconds, then reinsert it.

•Verify that a valid TracPhone V11 update file (ending in “.kvh”) is present on the USB device in its root directory.

•Replace the update file on the USB device with a new file.

•Use a different USB device.

104

Warning: The software update file you selected is corrupt. Try a new update file.

106

Error: The CommBox-ACU has lost communications with the antenna. Try these steps:

•Check the vessel AC power connection to the antenna.

•Check the wiring on the back of the CommBox-ACU.

•Check the antenna data cable.

•Try turning the system off, then back on.

107

Warning: The CommBox-ACU’s internal temperature exceeds acceptable limits. Try these steps:

•Listen for the cooling fan inside the CommBox-ACU. If you don’t hear the fan, contact KVH.

•If you hear the cooling fan, turn off the system and allow it to cool down. Then vacuum the CommBox-ACU’s vents (see Preventative Maintenance).

•If the problem persists, you might need to relocate the unit to an area that provides better ventilation.

111

Warning: The CommBox-ACU is unable to initialize its built-in wireless access point (WAP). Contact KVH.

112

Warning: There is an internal fault in the CommBox-ACU. Contact KVH.

114

Warning: The GPRS modem (remote service & support module) inside the antenna is not receiving any power. Check the data cable and the wires on the back of the CommBox-ACU.

116

Warning: The CommBox-ACU is not providing the proper DC power to the GPRS modem (remote service & support module) inside the antenna. Check the wires on the back of the CommBox-ACU.

117

Error: There is an open circuit in the BUC power wiring, or the antenna’s BUC might be faulty – contact KVH.

118

Error: There is a short circuit in the BUC power wiring, or the antenna’s BUC might be faulty – contact KVH.

120

Warning: The internal temperature of the modem exceeds acceptable limits. Try these steps:

•Listen for the cooling fan inside the modem. If you don’t hear the fan, contact KVH.

•If you hear the cooling fan, turn off the system and allow it to cool down. Then vacuum the modem’s vents (see Preventative Maintenance).

•If the problem persists, you might need to relocate the unit to an area that provides better ventilation.

121

Error: The CommBox-ACU is not receiving satellite signal strength (RSSI) data from the modem. Try these steps:

•Turn the modem off, then back on.

•Check the serial data cable connecting the CommBox-ACU to the modem.

122

Error: The modem is not communicating. Try these steps:

•Check the interconnecting cables.

•Try turning the modem off, then back on.

•If the error persists, contact KVH.

123

Error: The modem is not responding to status queries. Contact KVH.

124

Warning: The software update file you selected is not valid for the TracPhone V11. Try a new update file.

125

Warning: The CommBox-ACU has lost communications with the GPRS modem (remote service & support module) inside the antenna. Check the data cable and the wires on the back of the CommBox-ACU.

127

Error: The antenna is not accepting the no-transmit zones setup from the CommBox-ACU. Contact KVH.

128

Warning: The software update failed. Retry updating the software. If it fails again, check the data cable and the wires on the back of the CommBox-ACU.

200

Warning: The antenna is not receiving adequate DC power from the CommBox-ACU (this DC voltage must be present to enable the antenna’s AC power circuit). Check the data cable and the wires on the back of the CommBox-ACU.

202

Error: The antenna’s main board has lost communications with the skew and cross-azimuth motors. Contact KVH.

203

Error: The antenna’s main board has lost communications with the azimuth and elevation motors. Contact KVH.

204

Error: The antenna’s main board has lost RF communications. Try updating the software (see Software Updates).

205

Error: The antenna’s azimuth motor has a power failure. Contact KVH.

206

Error: The antenna’s azimuth motor or limit switch failed. Contact KVH.

207

Error: The antenna’s elevation motor has a power failure. Contact KVH.

208

Error: The antenna’s elevation motor or limit switch failed. Contact KVH.

209

Error: The antenna’s main board has lost communications with the sensor module. Contact KVH.

210

Error: The antenna’s sensor module failed. Contact KVH.

211

Error: The antenna’s sensor module has a power failure. Contact KVH.

212

Warning: The internal temperature of the antenna’s sensor module exceeds acceptable limits. Turn off the system and allow it to cool. If the problem persists, the sensor module might be faulty. Contact KVH.

213

Warning: The antenna’s sensor module failed. Contact KVH.

214

Warning: The antenna’s sensor module failed. Contact KVH.

215

Error: The antenna’s cross-azimuth motor has a power failure. Contact KVH.

216

Error: The antenna’s cross-azimuth motor or limit switch failed. Contact KVH.

217

Error: The antenna’s skew motor has a power failure. Contact KVH.

218

Error: The antenna’s skew motor or limit switch failed. Contact KVH.

219

Error: One of the antenna’s gyros is out of calibration. Try recalibrating the gyros (see Gyro Calibration). If a gyro fails to calibrate, contact KVH.

220

Warning: The antenna’s sensor module failed. Contact KVH.

221

Error: The system is not receiving any GPS data. Contact KVH.

222

Warning: The antenna’s internal temperature exceeds acceptable limits. Turn off the system and allow it to cool. If the problem persists, contact KVH.

223

Warning: The antenna’s main board has lost gyro calibration data. Try recalibrating the gyros (see Gyro Calibration). If a gyro fails to calibrate, contact KVH.

224

Warning: The antenna’s main board has lost communications with the LNB. Contact KVH.

225

Warning: The antenna’s main board is unable to configure the LNB. Contact KVH.

231

Error: The antenna’s RF software might be corrupted. Try updating the software (see Software Updates).

234

Error: The antenna is not receiving satellite signal strength (RSSI) data from the CommBox-ACU. Try these steps:

•Turn the CommBox-ACU off, then back on.

•Check the wires on the back of the CommBox-ACU.

•Check the data cable.

235

Error: The antenna has lost RF communications. Contact KVH.

241

Error: The antenna’s main board detects a power failure. Contact KVH.

243

Error: The antenna’s BUC is not receiving the required 10 MHz reference signal from the CommBox-ACU. Check the transmit (TX) RF cable.

244

Error: The antenna’s main board has lost communications with the BUC. Contact KVH.

245

Error: The antenna’s main board is unable to configure the BUC. Contact KVH.

246

Error: There is an open circuit in the LNB power wiring, or the antenna’s LNB might be faulty – contact KVH.

247

Error: There is a short circuit in the LNB power wiring, or the antenna’s LNB might be faulty – contact KVH.

248

Error: The antenna’s LNB is not receiving the required 10 MHz reference signal from the CommBox-ACU. Check the receive (RX) RF cable.

249

Error: The internal temperature of the antenna’s SSPA (solid state power amplifier) exceeds acceptable limits. Turn off the system and allow it to cool. If the problem persists, the SSPA might be faulty. Contact KVH.

250

Error: The antenna’s main board has lost communications with the power/thermal module. Contact KVH.

251

Error: The antenna’s main board is unable to configure the power/thermal module. Contact KVH.

252

Warning: The internal temperature of the antenna’s power/thermal module is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the power/thermal module might be faulty. Contact KVH.

253

Warning: The internal temperature of the antenna’s BUC is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the BUC might be faulty. Contact KVH.

254

Warning: The internal temperature of the antenna’s LNB is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the LNB might be faulty. Contact KVH.

255

Warning: The internal temperature of the antenna’s SSPA (solid state power amplifier) is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the SSPA might be faulty. Contact KVH.

256

Warning: The antenna’s power/thermal module is not providing adequate power to the main board. The power/thermal module or power supply might be faulty. Contact KVH.

257

Warning: The antenna’s power/thermal module is not providing adequate power to the main board. The power/thermal module or power supply might be faulty. Contact KVH.

258

Warning: The antenna’s power/thermal module is not providing adequate power to the BUC. The power/thermal module or power supply might be faulty. Contact KVH.

259

Warning: The antenna’s power/thermal module is not providing adequate power to the BUC. The power/thermal module or power supply might be faulty. Contact KVH.

260

Warning: The antenna’s power/thermal module is not providing adequate power to the LNB. The power/thermal module or power supply might be faulty. Contact KVH.

261

Warning: The antenna’s power/thermal module is not providing adequate power to the LNB. The power/thermal module or power supply might be faulty. Contact KVH.

262

Warning: The antenna’s power/thermal module is not operating on adequate power. The power/thermal module or power supply might be faulty. Contact KVH.

263

Warning: The antenna’s BUC is not receiving the required 10 MHz reference signal from the CommBox-ACU. Check the transmit (TX) RF cable.

264

Warning: The antenna’s LNB is not receiving the required 10 MHz reference signal from the CommBox-ACU. Check the receive (RX) RF cable.

265

Warning: The GPS is unable to acquire a fix. Check for blockage or RF interference around the antenna.

401

Warning: No NMEA 0183 heading input detected. Check the NMEA 0183 talker and its wires connected to the back of the CommBox-ACU.

404

Warning: Antenna is unwrapping its coiled internal cable. Normal operation should resume within one minute.

410

Warning: The CommBox-ACU has lost Ethernet communications with the modem. Check the Ethernet cable connecting the CommBox-ACU to the modem.

411

Warning: The antenna cannot find an available service satellite. You are located outside the coverage area.

412

Warning: The CommBox-ACU is not receiving the proper DC voltage from its power supply (this DC voltage must be present to enable the antenna’s AC power circuit). Check the power cable

413

Warning: The antenna is waiting for GPS to acquire a fix.

414

Warning: The antenna is using position data from a backup GPS device and not its built-in GPS.

417

Warning: The antenna is pointing in a tracking avoidance zone. Performance might be degraded until the antenna can switch to an alternate satellite or move outside the zone.