No.

Description

100

Error: There is an open circuit in the antenna power/data cable. Check the cable.

101

Error: There is a short circuit in the antenna power/data cable. Check the cable.

102

Warning: The CommBox-ACU is not providing the proper DC power to the antenna. Check the wires on the back of the CommBox-ACU.

103

Warning: A software update file was not found on the USB device. Try these steps:

•Remove the USB device from the CommBox-ACU, wait 10 seconds, then reinsert it.

•Verify that a valid TracPhone V7-IP update file (ending in “.kvh”) is present on the USB device in its root directory.

•Replace the update file on the USB device with a new file.

•Use a different USB device.

104

Warning: The software update file you selected is corrupt. Try a new update file.

105

Warning: The CommBox-ACU is unable to read from or write to its internal memory (EEPROM). Contact KVH.

106

Error: The CommBox-ACU has lost communications with the antenna. Try these steps:

•Check the wiring on the back of the CommBox-ACU.

•Check the antenna power/data cable.

•Try turning the system off, then back on.

107

Warning: The CommBox-ACU’s internal temperature exceeds acceptable limits. Try these steps:

•Listen for the cooling fan inside the CommBox-ACU. If you don’t hear the fan, contact KVH.

•If you hear the cooling fan, turn off the system and allow it to cool down. Then vacuum the CommBox-ACU’s vents (see Preventative Maintenance).

•If the problem persists, you might need to relocate the unit to an area that provides better ventilation.

111

Warning: The CommBox-ACU is unable to initialize its built-in wireless access point (WAP). Contact KVH.

112

Warning: There is an internal fault in the CommBox-ACU. Contact KVH.

117

Error: There is an open circuit in the BUC power cable (between the CommBox-ACU and the modem) or the transmit (TX) RF cable. Check the cables. If the cables are OK, the BUC might be faulty – contact KVH.

118

Error: There is a short circuit in the BUC power cable (between the CommBox-ACU and the modem) or the transmit (TX) RF cable. Check the cables. If the cables are OK, the BUC might be faulty – contact KVH.

120

Warning: The internal temperature of the modem exceeds acceptable limits. Try these steps:

•Listen for the cooling fan inside the modem. If you don’t hear the fan, contact KVH.

•If you hear the cooling fan, turn off the system and allow it to cool down. Then vacuum the modem’s vents (see Preventative Maintenance).

•If the problem persists, you might need to relocate the unit to an area that provides better ventilation.

121

Error: The CommBox-ACU is not receiving satellite signal strength (RSSI) data from the modem. Try these steps:

•Turn the modem off, then back on.

•Check the serial data cable connecting the CommBox-ACU to the modem.

122

Error: The modem is not communicating. Try these steps:

•Check the interconnecting cables.

•Try turning the modem off, then back on.

•If the error persists, contact KVH.

123

Error: The modem is not responding to status queries. Contact KVH.

124

Warning: The software update file you selected is not valid for the TracPhone V7-IP. Try a new update file.

125

Warning: The CommBox-ACU has lost communications with the GPRS modem (remote service & support module) inside the antenna. Check the power/data cable and the wires on the back of the CommBox-ACU.

127

Error: The antenna is not accepting the no-transmit zones setup from the CommBox-ACU. Contact KVH.

128

Warning: The software update failed. Retry updating the software. If it fails again, check the power/data cable and the wires on the back of the CommBox-ACU.

130

Error: The CommBox-ACU is incompatible with the antenna’s LNB. The LNB is configured for HTS, while the CommBox-ACU is not. Contact KVH.

131

Error: The antenna is running a version of software that does not work properly with the CommBox-ACU. Update the software.

200

Warning: The antenna is not receiving adequate DC power from the CommBox-ACU. Check the power/data cable and the wires on the back of the CommBox-ACU.

204

Error: The antenna’s main board has lost RF communications. Try updating the software (see Software Updates).

206

Error: The antenna’s azimuth motor or limit switch failed. Contact KVH.

208

Error: The antenna’s elevation motor or limit switch failed. Contact KVH.

216

Error: The antenna’s cross-azimuth motor or limit switch failed. Contact KVH.

218

Error: The antenna’s skew motor or limit switch failed. Contact KVH.

219

Error: One of the antenna’s gyros is out of calibration. Try recalibrating the gyros (see Gyro Calibration). If a gyro fails to calibrate, contact KVH.

220

Warning: One of the antenna’s gyros failed. Contact KVH.

221

Error: The system is not receiving any GPS data. Contact KVH.

222

Warning: The antenna’s internal temperature exceeds acceptable limits. Turn off the system and allow it to cool. If the problem persists, contact KVH.

234

Error: The antenna is not receiving satellite signal strength (RSSI) data from the CommBox-ACU. Try these steps:

•Turn the CommBox-ACU off, then back on.

•Check the wires on the back of the CommBox-ACU.

•Check the power/data cable.

235

Error: The antenna has lost RF communications. Contact KVH.

240

Error: The antenna’s LNB is not receiving the proper power from the CommBox-ACU’s receive (RX) RF cable. Check the RX RF cable.

241

Error: The antenna’s main board detects a power failure. Contact KVH.

265

Warning: The GPS is unable to acquire a fix. Check for blockage or RF interference around the antenna.

269

Error: The antenna cannot determine which type of LNB is installed. Either the LNB type was not programmed at the factory, or the antenna’s memory (EEPROM) has been cleared or corrupted. Contact KVH.

270

Error: The CommBox-ACU is running a version of software that does not work properly with the antenna. Update the software.

401

Warning: No NMEA 0183 heading input detected. Check the NMEA 0183 talker and its wires connected to the back of the CommBox-ACU.

404

Warning: Antenna is unwrapping its coiled internal cable. Normal operation should resume within one minute.

410

Warning: The CommBox-ACU has lost Ethernet communications with the modem. Check the Ethernet cable connecting the CommBox-ACU to the modem.

411

Warning: The antenna cannot find an available service satellite. You are located outside the coverage area.

412

Warning: The CommBox-ACU is not receiving the proper DC voltage from its power supply. Check the power cable

413

Warning: The antenna is waiting for GPS to acquire a fix.

414

Warning: The antenna is using position data from a backup GPS device and not its built-in GPS.

417

Warning: The antenna is pointing in a tracking avoidance zone. Performance might be degraded until the antenna can switch to an alternate satellite or move outside the zone.