People on shore call your vessel by dialing one of your vessel’s phone numbers. They are billed international and long-distance charges based on the vessel’s phone number, and not on the location of the vessel. Therefore, when you set up phone number(s) during service activation, it is advisable to select the same country code and area/city code you use at home (an additional monthly fee will apply). This will allow family, friends, and business associates in your home region to call your vessel as an in-country call.
NOTE: If you wish to change your vessel’s phone number(s), contact KVH’s Satellite Airtime & Product Activation department. See Contacting the Satellite Airtime and Product Activation Department.
In the example shown here, people in Los Angeles who call the vessel’s U.S.-based phone number will not be charged international fees.
Shore-to-Ship Calls (Example)