Global Static IP Service

Global Static IP service allows you to set up a network device with an IP address that can be accessed directly from the Internet. It does not receive an IP address from the BDU. A static IP connection is commonly used by commercial vessels to enable remote monitoring and IT management from shore, and to allow a vessel’s crew to access their company’s secure VPN (virtual private network). The service operates by assigning unique private IP addressing to a secure computer or router on the vessel, that is then mapped to a globally unique public IP address at the VSAT Internet egress point you choose.

IMPORTANT! Static IP service uses the VSAT connection at all times, even when the antenna switches to the cellular service or shore Wi-Fi for Internet access.

IMPORTANT! You should only assign a static IP address to a secure device, such as a firewall router.

If you require Global Static IP Service, follow these steps:

Fill out the online form at www.kvh.com/staticip. Be sure to read all of the details on this form. An additional monthly fee for static IP service will apply.
Turn on the TracPhoneTracNet system and make sure its VSAT service is “Online.” The system must remain online to allow KVH to set up the system over the satellite link. KVH will send you an email when setup is complete.
Connect the network device to any Ethernet port on the rear panel of the BDU.an Ethernet port on the BDU that is connected to the applicable data channel: High-speed (HS) or Unlimited Use (UL) – whichever channel you chose on the online form. Then configure its TCP/IP properties according to the instructions provided in the email.

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