OneCare Customer Support

KVH offers comprehensive, full life-cycle support as defined by the following phases:

Application Engineering

Sales and/or engineering assistance for solution design to address vessel or fleet operating needs

Solution Deployment

Installation planning, vessel preparation, service commissioning, system test, and training

Ongoing Operating Support

Technical assistance for service fault management and the fastest possible response should there be a problem
Preventative maintenance for high system availability
Extended warranty for operating cost certainty

To learn more about the OneCare services that are available to you, contact KVH Technical Support or visit www.kvh.com/onecare. At KVH, we want customers to use and enjoy their service while KVH manages all the required technical and operational details.

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