Calls from the Vessel

To place a VoIP call from the vessel, follow these steps:

Make sure the antenna's VSAT connection is online.
Pick up the handset on any phone connected to the BDU. You should hear a dial tone. If you don’t, check the phone line status on the web interface’s Home page or front panel touchscreen.
Dial the phone number you wish to call. The dialing sequence you use depends on the vessel’s Line 1 phone number.

Dialing a Number Outside the Country Assigned to Line 1

Dial the number as an international call:
< International prefix, as originating from your Line 1 country>
+ <country code>
+ <area/city code>
+ <local phone number>

Dialing a Number Within the Country Assigned to Line 1

Dial the number as an in-country call:
< area/city code>
+ <local phone number>

Dialing a Number Within the Country & Area Code Assigned to Line 1

Dial the number as a local call:
< local phone number>

Note: When you place a call, your voice travels to a satellite in space then back to Earth. This transit will cause a brief delay (approximately 1/2 second) in your conversation.

IMPORTANT! The antenna's VSAT connection is used for all VoIP calls. If VSAT is unavailable, you may place a voice call over the cellular or Wi-Fi connection using your smartphone (see Wi-Fi Calling).

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