No.

Description

100

Error: There is an open circuit in the antenna data cable. Check the cable.

101

Error: There is a short circuit in the antenna data cable. Check the cable.

102

Warning: The ICM is not providing the proper DC power to the antenna (this DC voltage must be present to enable the antenna’s AC power circuit). Check the wires on the back of the ICM.

103

Warning: A software update file was not found on the USB device. Try these steps:

•Remove the USB device from the ICM, wait 10 seconds, then reinsert it.

•Verify that a valid TracPhone V11-HTS update file is present on the USB device in its root directory.

•Replace the update file on the USB device with a new file.

•Use a different USB device.

104

Warning: The software update file you selected is corrupt. Try a new update file.

105

Warning: The ICM is unable to read from or write to its internal memory (EEPROM). Contact KVH.

106

Error: The ICM has lost communications with the antenna. Try these steps:

•Check the vessel AC power connection to the antenna.

•Check the wiring on the back of the ICM.

•Check the antenna data cable.

•Try turning the system off, then back on.

107

Warning: The ICM’s internal temperature exceeds acceptable limits. Try these steps:

•Listen for the cooling fan inside the ICM. If you don’t hear the fan, contact KVH.

•If you hear the cooling fan, turn off the system and allow it to cool down. Then vacuum the ICM’s vents (see Preventative Maintenance).

•If the problem persists, you might need to relocate the unit to an area that provides better ventilation.

111

Warning: The ICM is unable to initialize its built-in wireless access point (WAP). Contact KVH.

112

Warning: There is an internal fault in the ICM. Contact KVH.

117

Error: There is an open circuit in the BUC power wiring, or the antenna’s BUC might be faulty – contact KVH.

118

Error: There is a short circuit in the BUC power wiring, or the antenna’s BUC might be faulty – contact KVH.

120

Warning: The internal temperature of the ICM’s built-in modem exceeds acceptable limits. Try these steps:

•Listen for the cooling fan inside the ICM. If you don’t hear the fan, contact KVH.

•If you hear the cooling fan, turn off the system and allow it to cool down. Then vacuum the ICM’s vents (see Preventative Maintenance).

•If the problem persists, you might need to relocate the unit to an area that provides better ventilation.

121

Error: The ICM is not receiving satellite signal strength (RSSI) data from its built-in modem. Try these steps:

•Turn the ICM off, then back on.

•Check the ICM jumper cable.

•If the error persists, contact KVH.

122

Error: The ICM’s built-in modem is not communicating. Try these steps:

•Check the ICM jumper cable.

•Try turning the ICM off, then back on.

•If the error persists, contact KVH.

123

Error: The ICM’s built-in modem is not responding to status queries. Contact KVH.

124

Warning: The software update file you selected is not valid for the TracPhone V11-HTS. Try a new update file.

127

Error: The antenna is not accepting the no-transmit zones setup from the ICM. Contact KVH.

128

Warning: The software update failed. Retry updating the software. If it fails again, check the data cable and the wires on the back of the ICM.

129

Error: The ICM has lost internal communications of satellite signal strength (RSSI) data. Contact KVH.

130

Error: The ICM is incompatible with the antenna’ s LNB. Either the ICM or the LNB is configured for HTS, while the other is not. Contact KVH.

131

Error: The antenna is running a version of software that does not work properly with the ICM. Update the software.

132

Error: The ICM has detected a SATADOM filesystem corruption and is operating in Rescue Mode. Contact KVH.

133

Warning: The software update failed due to a missing component on the ICM. Contact KVH.

134

Warning: The software update failed due to a file extraction error. Contact KVH.

135

Warning: The software update failed due to insufficient disk space. Contact KVH.

200

Warning: The antenna is not receiving adequate DC power from the ICM (this DC voltage must be present to enable the antenna’s AC power circuit). Check the data cable and the wires on the back of the ICM.

202

Error: The antenna’s main board has lost communications with the skew and cross-azimuth motors. Contact KVH.

203

Error: The antenna’s main board has lost communications with the azimuth and elevation motors. Contact KVH.

204

Error: The antenna’s main board has lost RF communications. Try updating the software (see Software Updates).

205

Error: The antenna’s azimuth motor has a power failure. Contact KVH.

206

Error: The antenna’s azimuth motor or limit switch failed. Contact KVH.

207

Error: The antenna’s elevation motor has a power failure. Contact KVH.

208

Error: The antenna’s elevation motor or limit switch failed. Contact KVH.

209

Error: The antenna’s main board has lost communications with the sensor module. Contact KVH.

210

Error: The antenna’s sensor module failed. Contact KVH.

211

Error: The antenna’s sensor module has a power failure. Contact KVH.

212

Warning: The internal temperature of the antenna’s sensor module exceeds acceptable limits. Turn off the system and allow it to cool. If the problem persists, the sensor module might be faulty. Contact KVH.

213

Warning: The antenna’s sensor module failed. Contact KVH.

214

Warning: The antenna’s sensor module failed. Contact KVH.

215

Error: The antenna’s cross-azimuth motor has a power failure. Contact KVH.

216

Error: The antenna’s cross-azimuth motor or limit switch failed. Contact KVH.

217

Error: The antenna’s skew motor has a power failure. Contact KVH.

218

Error: The antenna’s skew motor or limit switch failed. Contact KVH.

219

Error: One of the antenna’s gyros is out of calibration. Contact KVH.

220

Warning: The antenna’s sensor module failed. Contact KVH.

221

Error: The system is not receiving any GPS data. Contact KVH.

222

Warning: The antenna’s internal temperature exceeds acceptable limits. Turn off the system and allow it to cool. If the problem persists, contact KVH.

223

Warning: The antenna’s main board has lost gyro calibration data. Try recalibrating the gyros (see Hardware Restart). If a gyro fails to calibrate, contact KVH.

224

Warning: The antenna’s main board has lost communications with the LNB. Contact KVH.

225

Warning: The antenna’s main board is unable to configure the LNB. Contact KVH.

231

Error: The antenna’s RF software might be corrupted. Try updating the software (see Software Updates).

234

Error: The antenna is not receiving satellite signal strength (RSSI) data from the ICM. Try these steps:

•Turn the ICM off, then back on.

•Check the wires on the back of the ICM.

•Check the data cable.

235

Error: The antenna has lost RF communications. Contact KVH.

240

Error: The antenna’s C-band LNB is not receiving the required 10 MHz reference signal from the power/thermal module. Check the power/thermal module connectors.

241

Error: The antenna’s main board detects a power failure. Contact KVH.

243

Error: The antenna’s C-band BUC is not receiving the required 10 MHz reference signal from the ICM. Check the transmit (TX) RF cable.

244

Error: The antenna’s main board has lost communications with the BUC. Contact KVH.

245

Error: The antenna’s main board is unable to configure the BUC. Contact KVH.

246

Error: There is an open circuit in the LNB power wiring, or the antenna’s LNB might be faulty – contact KVH.

247

Error: There is a short circuit in the LNB power wiring, or the antenna’s LNB might be faulty – contact KVH.

248

Error: The antenna’s LNB is not receiving the required 10 MHz reference signal from the power/thermal module. Check the power/thermal module connectors.

249

Error: The internal temperature of the antenna’s SSPA (solid state power amplifier) exceeds acceptable limits. Turn off the system and allow it to cool. If the problem persists, the SSPA might be faulty. Contact KVH.

250

Error: The antenna’s main board has lost communications with the power/thermal module. Contact KVH.

251

Error: The antenna’s main board is unable to configure the power/thermal module. Contact KVH.

252

Warning: The internal temperature of the antenna’s power/thermal module is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the power/thermal module might be faulty. Contact KVH.

253

Warning: The internal temperature of the antenna’s BUC is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the BUC might be faulty. Contact KVH.

254

Warning: The internal temperature of the antenna’s LNB is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the LNB might be faulty. Contact KVH.

255

Warning: The internal temperature of the antenna’s SSPA (solid state power amplifier) is outside the normal range. Turn off the system and allow it to cool. If the problem persists, the SSPA might be faulty. Contact KVH.

256

Warning: The antenna’s power/thermal module is not providing adequate power to the main board. The power/thermal module or power supply might be faulty. Contact KVH.

257

Warning: The antenna’s power/thermal module is not providing adequate power to the main board. The power/thermal module or power supply might be faulty. Contact KVH.

258

Warning: The antenna’s power/thermal module is not providing adequate power to the BUC. The power/thermal module or power supply might be faulty. Contact KVH.

259

Warning: The antenna’s power/thermal module is not providing adequate power to the BUC. The power/thermal module or power supply might be faulty. Contact KVH.

260

Warning: The antenna’s power/thermal module is not providing adequate power to the LNB. The power/thermal module or power supply might be faulty. Contact KVH.

261

Warning: The antenna’s power/thermal module is not providing adequate power to the LNB. The power/thermal module or power supply might be faulty. Contact KVH.

262

Warning: The antenna’s power/thermal module is not operating on adequate power. The power/thermal module or power supply might be faulty. Contact KVH.

263

Warning: The antenna’s Ku-band BUC is not receiving the required 10 MHz reference signal from the ICM. Check the transmit (TX) RF cable.

264

Warning: The antenna’s Ku-band LNB is not receiving the required 10 MHz reference signal from the power/thermal module. Check the power/thermal module connectors.

265

Warning: The GPS is unable to acquire a fix. Check for blockage or RF interference around the antenna.

269

Error: The antenna cannot determine which type of LNB is installed. Either the LNB type was not programmed at the factory, or the antenna’s memory (EEPROM) has been cleared or corrupted. Contact KVH.

271

Error: The ICM is incompatible with the antenna’s LNB. The LNB is configured for HTS, while the ICM is not. Contact KVH.

272

Error: The antenna’s power/thermal module is incompatible with HTS. Contact KVH.

401

Warning: No NMEA 0183 heading input detected. Check the NMEA 0183 talker and its wires connected to the back of the ICM.

404

Warning: Antenna is unwrapping its coiled internal cable. Normal operation should resume within one minute.

410

Warning: The ICM has lost Ethernet communications with its built-in modem. Check the jumper cable connecting “B1” to “B2” on the back of the ICM.

411

Warning: The antenna cannot find an available service satellite. You are located outside the coverage area.

412

Warning: The ICM is not receiving the proper DC voltage from its power supply (this DC voltage must be present to enable the antenna’s AC power circuit). Check the power cable, then contact KVH.

413

Warning: The antenna is waiting for GPS to acquire a fix.

414

Warning: The antenna is using position data from a backup GPS device and not its built-in GPS.

417

Warning: The antenna is pointing in a tracking avoidance zone. Performance might be degraded until the antenna can switch to an alternate satellite or move outside the zone.

418

Warning: The ICM is not receiving status information from the built-in modem. Check the jumper cable connecting “B1” to “B2” on the back of the ICM.