Status Information on the Web Interface

On the TracPhone V11-HTS web interface, you can view status information on the following pages:

Home Page of the Web Interface

The Home page provides basic system status information.

Home Page

V7HTS_IPACU_Home_Online_SNR_Nov19.png 

The tables below summarize the status information that is available on the Home page.

My VSAT Status

Message

Description

Connection Status

General status of the ICM’s built-in modem:

Online – Modem is connected to the mini-VSAT Broadband service; the system is ready for use

Offline – Modem is not connected to mini-VSAT Broadband

SNR: Quality of the received satellite signal; SNR = Signal level/background noise in decibels

No-Transmit Zones (if zones are set up)

Status of the no-transmit zones:

Transmit Enabled (green) – Antenna is not pointing within a no-transmit zone

Transmit Disabled (orange) – Antenna is pointing within a no-transmit zone; zones are being enforced

Transmit Enabled (red) – No-transmit zones are being ignored; antenna can transmit without restriction

Antenna State

General status of the antenna:

Tracking

Initializing

Searching

Cable Unwrap – Unwrapping the internal cable; the cable can wrap up to 710°

Waiting for Modem

Idle

Error

Satellite

Satellite that the modem has currently selected for tracking

Beam

Which beam of the tracked satellite the antenna is currently using; also indicates whether the beam is Ku-band or C-band

My Phone

Message

Description

My Phone

General status of the system’s connection to the enhanced voice service:

Online & Ready – the voice service is ready for use

Offline

Logging In...

Unable to Connect to Voice Service – Caused by an account or activation error; also displayed during system startup

Line 1/Line 2

General status of the phone lines:

Available (green) – the phone line is ready for use

Dialing (green)

Off Hook (green)

Ringing (green)

In Use (orange) – Phone call in progress

Unavailable (gray)

 

For details on the Real-time Vessel & VSAT Satellite Display, refer to Understanding the Home Page.

Support Page of the Web Interface

The Support page provides more detailed system status information, as reported by the ICM’s built-in modem.

Support Page

HTS_Support_Page_Nov19.png 

The “My VSAT Status” provides the same basic status information as the Home page, with the addition of antenna pointing information: Azimuth (Az), Elevation (El), and Skew. More detailed status information is provided at the bottom of the page.

The tables below summarize the detailed status information that is available on the Support page.

General Statistics

Message

Description

Management IP

The built-in modem’s external satellite IP address: 10.64.xxx.xxx; its identity on the mini-VSAT Broadband network

Latitude

Vessel latitude reported by the GPS

Longitude

Vessel longitude reported by the GPS

Modem State

Status of the modem network connection:

In Network – Normal bidirectional network operation; fully logged in

In Acquisition – Intermediate state

Waiting for Acquisition – Intermediate state

Detected – Intermediate state

Waiting for RX Lock – Satellite is not acquired

RX Only – For example: when in multicast mode

Wrong Network – Not configured/authorized for network

Recovery Stack - (reason) – Cannot enter network due to reason provided

Last Login

Date/time of the last successful login to the network

RX Statistics

Message

Description

FL State

State of the forward link; should be “Locked” while the modem is logged in

FL Carrier

Current satellite’s forward link modulation, symbol rate (kilo-symbols/sec), and code rate

Composite Power

Measure in dBm of raw satellite signal received at the modem; typical range is
-30 to -60 dBm

TX Statistics

Message

Description

RL State

Enabled – Return link is tracking the satellite

Disabled – Return link is pointing within a configured no-transmit zone

RL Carrier

Current satellite’s return link modulation, symbol rate (in kilo-symbols/sec), and code rate

Power

The instantaneous transmit power in dBm that the modem is using at the moment

Initial Power

The transmit power in dBm that the modem uses when starting the network login process

Max Power

The maximum power in dBm that the modem will use (calculated and stored in the modem when the P1dB test is performed)

Position Backup Source

Message

Description

State

State of the backup GPS:

ACQUIRED – Connected, has a valid fix

ACQUIRING – Connected, does not have a valid fix

NOT CONNECTED

Latitude/Longitude

Latitude and longitude reported by the backup GPS, if connected with a valid fix