On the TracPhone V3-HTS web interface, you can view status information on the following pages:
Home page (see Home Page of the Web Interface)
Support page (see Support Page of the Web Interface).
The Home page provides basic system status information.
Home Page
The tables below summarize the status information that is available on the Home page.
Message |
Description |
Connection Status |
General status of the ICM’s built-in modem: •Online – Modem is connected to the mini-VSAT Broadband service; the system is ready for use •Offline – Modem is not connected to mini-VSAT Broadband SNR: Quality of the received satellite signal; SNR = Signal level/background noise in decibels |
No-Transmit Zones (if zones are set up) |
Status of the no-transmit zones: •Transmit Enabled (green) – Antenna is not pointing within a no-transmit zone •Transmit Disabled (orange) – Antenna is pointing within a no-transmit zone; zones are being enforced •Transmit Enabled (red) – No-transmit zones are being ignored; antenna can transmit without restriction |
Antenna State |
General status of the antenna: •Tracking •Initializing •Searching •Cable Unwrap – Unwrapping the internal cable; the cable can wrap up to 710° •Waiting for Modem •Idle •Error |
Orbital Slot |
Satellite orbital slot (longitude) that the modem has currently selected for tracking |
Beam ID |
Beam of the tracked satellite that the antenna is currently using |
Message |
Description |
My Phone |
General status of the system’s connection to the enhanced voice service: •Online & Ready – the voice service is ready for use •Offline •Logging In... •Unable to Connect to Voice Service – Caused by an account or activation error; also displayed during system startup |
Line 1/Line 2 |
General status of the phone lines: •Available (green) – the phone line is ready for use •Dialing (green) •Off Hook (green) •Ringing (green) •In Use (orange) – Phone call in progress •Unavailable (gray) Line 2 is always unavailable because the TracPhone V3-HTS is limited to a single phone line. |
For details on the Real-time Vessel & VSAT Satellite Display, refer to Understanding the Home Page.
The Support page provides more detailed system status information, as reported by the ICM’s built-in modem.
Support Page
The “My VSAT Status” provides the same basic status information as the Home page, with the addition of antenna pointing information: Azimuth (Az), Elevation (El), and Skew. More detailed status information is provided at the bottom of the page.
The tables below summarize the detailed status information that is available on the Support page.
Message |
Description |
Management IP |
The built-in modem’s external satellite IP address; its identity on the mini-VSAT Broadband network |
Latitude |
Vessel latitude reported by the GPS |
Longitude |
Vessel longitude reported by the GPS |
Modem State |
Status of the modem network connection: •In Network – Normal bidirectional network operation; fully logged in •In Acquisition – Intermediate state •Waiting for Acquisition – Intermediate state •Detected – Intermediate state •Waiting for RX Lock – Satellite is not acquired •RX Only – For example: when in multicast mode •Wrong Network – Not configured/authorized for network •Recovery Stack - (reason) – Cannot enter network due to reason provided |
Last Login |
Date/time of the last successful login to the network |
Message |
Description |
FL State |
State of the forward link; should be “Locked” while the modem is logged in |
FL Carrier |
Current satellite’s forward link modulation, symbol rate (kilo-symbols/sec), and code rate |
Composite Power |
Measure
in dBm of raw satellite signal received at the modem; typical
range is |
Message |
Description |
Attenuation |
Set by the hub; the lower the number, the higher your antenna’s transmission power; typically between 5-31 dB |
Data Rate |
Rate at which the built-in modem is capable of transmitting data; does not indicate the actual data rate supported by your service plan |
IP Packets TX |
Number of data packets transmitted by the modem |
TX State |
Should be “Enabled” while tracking the satellite, “Disabled” when pointing within a configured no-transmit zone |
Message |
Description |
State |
State of the backup GPS: •ACQUIRED – Connected, has a valid fix •ACQUIRING – Connected, does not have a valid fix •NOT CONNECTED |
Latitude/Longitude |
Latitude and longitude reported by the backup GPS, if connected with a valid fix |