Status lights on the front of the CommBox-ACU and modem indicate the current status of the system and can help you identify problems quickly.
Status Lights
During normal operation, all status lights should be lit green. The following tables explain what the different light conditions indicate.
The table below explains what the CONTROL UNIT light indicates.
Light is... |
Indicates |
Description |
Off |
Off |
CommBox-ACU is powered off or no power input |
Green |
OK |
Good input power; CommBox-ACU is operational |
Green, flashing |
Initializing |
System is starting up |
Orange |
Warning |
Check front panel LCD or web interface for warning message (see Error and Warning Messages for details) |
Red |
Error |
Check front panel LCD or web interface for error message (see Error and Warning Messages for details) |
The table below explains what the ANTENNA light indicates.
Light is... |
Indicates |
Description |
Off |
Off |
No power input to the antenna |
Green |
Tracking |
Antenna is tracking a satellite |
Green, flashing |
Searching |
Antenna is searching for a satellite, waiting for modem communications, or processing a software update |
Orange |
Warning |
Check front panel LCD or web interface for warning message (see Error and Warning Messages for details) |
Red |
Error |
Check front panel LCD or web interface for error message (see Error and Warning Messages for details) |
The table below explains what the MODEM light indicates.
Light is... |
Indicates |
Description |
Off |
Off |
The modem is powered off |
Green |
Online |
Modem is logged into the mini-VSAT Broadband service |
Green, flashing |
Initializing |
Modem is communicating with the antenna, but it is not yet online |
Orange |
Offline |
Modem has logged out of the mini-VSAT Broadband service |
Red |
No comms |
CommBox-ACU lost communications with the modem; check wiring |
Red, flashing |
No comms |
Modem is not communicating with the CommBox-ACU, but wiring is OK |
The table below explains what the STATUS light indicates.
Light is... |
Indicates |
Description |
Off |
Off |
Modem is powered off or initializing |
Green |
Online |
Modem is logged into the mini-VSAT Broadband network |
Green, flashing |
Transmitting |
Modem is transmitting data or logging into the mini-VSAT Broadband network |
Orange, flashing |
Logging In |
Modem is logging into the mini-VSAT Broadband network |
Red |
Searching or Fault |
Antenna is searching for the satellite, or error detected in modem; if antenna is tracking the satellite, try turning the modem off, then back on |