Status Information

On the system's web interface, you can view status information on the Home and Support pages.

Home Page of the Web Interface

The Home page provides basic system status information.

WAN Connection

Each WAN connection tab includes an icon indicating its general status (identical to the icons on the BDU Touchscreen):

Each WAN connection tab includes an icon indicating its general status:

State			Connection Status
VSAT	Cell	Wi-Fi
			Currently in use
			Available, but not currently in use
			Not available; disconnected, deactivated, or no Internet access

Note: By default, the system automatically switches to the best available WAN connection. You can also manually switch. See WAN Selection.

The following additional icons apply if you have an optional external gateway connected to the system for use as an alternate or backup connection:

State		Connection Status
Alternate	Backup
		Currently in use
		Available, but not currently in use
		Not available; disconnected, deactivated, or no Internet access

Note: By default, the system will automatically use the alternate WAN connection whenever it is available and will use the backup WAN connection only when no other WAN connections are available. You can also manually switch. See WAN Selection.

VSAT

Message	Description
Service Status	General status of the VSAT WAN connection: Online – Connected to the VSAT service; the system is ready for use Offline – Not connected to the VSAT service No Internet – Connected to the VSAT service, but unable to pass Internet traffic Disabled
SNR	Quality of the received satellite signal; SNR = Ratio of signal level to background noise in decibels
No-Transmit Zones	Status of the no-transmit zones: TX Enabled – One or two no-transmit zones have been set up, but antenna is not pointing within a zone TX Disabled – One or two no-transmit zones have been set up and are currently being enforced; the antenna is prohibited from transmitting Ignore – One or two no-transmit zones have been set up, but they are currently being ignored; the antenna can transmit in any direction without restriction No Zones – Zones have not been set up yet
Antenna	General status of the antenna: Tracking Initializing Searching Waiting for Modem Idle Error No XMT Zone – Antenna is pointing within an enabled no-transmit zone
Satellite	Satellite name and orbital slot (longitude) that the VSAT modem has currently selected for tracking
Beam	Beam of the tracked satellite that the antenna is currently using

CELL

Message	Description
Service Status	General status of the cellular WAN connection (more solid blue bars = better connection): Online – Connected to the cellular service; ready for use Offline – Not connected to the cellular service No Internet – Connected to the cellular service, but unable to pass Internet traffic Disabled
Carrier	Carrier providing the cellular network connection
Service	Generation of cellular technology in use by the current cellular network: 5G LTE (4G) UMTS (3G)
SIM Card	SIM card currently in use for cellular service; also indicates its current status: Solid green – Active Green outline – Available Gray outline – Inactive Gray outline with red X – Disabled

WI-FI

Message	Description
Service Status	General status of the shore Wi-Fi WAN connection (more solid blue bars = better connection): Online – Connected to the shore Wi-Fi; ready for use Offline – Not connected to the shore Wi-Fi No Internet – Connected to the shore Wi-Fi, but unable to pass Internet traffic Disabled
SSID	SSID (network name) of the currently selected shore Wi-Fi network
Security	Security mode of the currently selected shore Wi-Fi network: WPA2 WPA3

ALTERNATE

Message

Description

Alternate - Port 4

General status of the alternate WAN connection (if connected to the designated port):

Online – Connected to the alternate WAN; ready for use
Offline – Not connected to the alternate WAN
No Internet – Connected to the alternate WAN, but unable to pass Internet traffic
Deactivated

BACKUP

Message

Description

Backup - Port 3

General status of the backup WAN connection (if connected to the designated port):

Online – Connected to the backup WAN; ready for use
Offline – Not connected to the backup WAN
No Internet – Connected to the backup WAN, but unable to pass Internet traffic
Deactivated

Phone Line

Message	Description
Voice Status	General status of the system’s connection to the VSAT enhanced voice service: Online – the voice service is ready for use Offline Logging In... Unable to Connect – Caused by an account or activation error; also displayed during system startup
Line 1	General status of the phone line: Available – the phone line is ready for use Dialing Off Hook Ringing In Use – Phone call in progress Unavailable
Line 2	General status of the second phone line, if enabled

Real-time Vessel & Satellite Display

The Home page also displays the vessel’s GPS position and true heading and provides a graphical representation of the antenna’s pointing direction relative to the bow of the vessel.

IMPORTANT! If true heading is not displayed (shows "No Heading Available" instead), the antenna system does not have a valid connection to the vessel’s NMEA device.

Real-time Vessel and VSAT Satellite Display

Messages

The Messages block displays any important announcements from the Network Operations Center, such as notifications of service outages. It will also display any active error or warning messages (see Error and Warning Messages).

Support Page of the Web Interface

The Support page provides more detailed system VSAT status information.

General Statistics

Message	Description
Management IP	The built-in VSAT modem’s external satellite IP address; its identity on the mini-VSAT BroadbandKVH ONE network
Latitude and Longitude	Vessel position reported by the GPS
VSAT Modem State	Status of the VSAT modem's network connection: In Network – Normal bidirectional network operation; fully logged in In Acquisition – Intermediate state Waiting for Acquisition – Intermediate state Detected – Intermediate state Waiting for RX Lock – Satellite is not acquired RX Only – For example: when in multicast mode Wrong Network – Not configured/authorized for network Recovery Stack - (reason) – Cannot enter network due to reason provided
Last Login	Date/time of the last successful login to the network

RX Statistics

Message	Description
FL State	State of the forward link; should be “Locked” while the modem is logged in
FL Carrier	Current satellite’s forward link modulation, symbol rate (kilo-symbols/sec), and code rate
Composite Power	Measure in dBm of raw satellite signal received at the modem; typical range is -30 to -60 dBm

TX Statistics

Message	Description
RL State	State of the return link: Enabled – Return link is tracking the satellite Disabled – Return link is pointing within an enabled no-transmit zone
RL Carrier	Current satellite’s return link modulation, symbol rate (in kilo-symbols/sec), and code rate
Power	The instantaneous transmit power in dBm that the modem is using at the moment
Initial Power	The transmit power in dBm that the modem uses when starting the network login process
Max Power	The maximum power in dBm that the modem will use (calculated and stored in the modem when the P1dB test is performed at the factory)

Position Backup Source

Note: This section shows the backup position data provided by whichever NMEA source(s) is currently connected to the BDU – NMEA 0183 and/or NMEA 2000.

Message	Description
State	State of the backup GPS: Acquired – Connected, has a valid fix Acquiring – Connected, does not have a valid fix Not Connected
Latitude and Longitude	Latitude and longitude reported by the backup GPS, if connected with a valid fix

Voltage

Message	Description
BDU	Voltage level in VDC at the BDU's Antenna connector (power supplied to the antenna).
Antenna	Voltage level in VDC at the antenna's cable connector (power from BDU minus cable loss).

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